Your order

Folder for adding Your order articles

Tracking your order
If you've placed an order and want to see its status, this can be found in your Wallet under your account. Log in to your account first. Step 1...
Mon, 27 Feb, 2023 at 4:22 PM
What is the service fee for all of Rario's sales?
A 5% fee is applied to each sale made on the Rario marketplace.  When a $100.00 Moment is sold, for example, the seller will receive $95.
Thu, 7 Apr, 2022 at 1:32 PM
Is it possible to cancel an order after it has been placed?
Unfortunately, once an order has been placed, it is not possible to cancel it.
Wed, 11 Aug, 2021 at 6:01 PM
The transaction failed during the purchase/ordering process.
If a transaction fails during the order process but the amount is deducted, the payment will be reversed in your account/card within 2-3 business days.  ...
Sun, 14 Aug, 2022 at 10:42 AM
How long does it take for the pack to be updated in the account after a purchase?
The packs will display within 5 minutes after the payment service provider confirms the payment has been completed. Payment service providers can take anywh...
Wed, 11 Aug, 2021 at 6:16 PM
Do we Accept PayPal?
No, not yet. We are currently accepting Credit Card and Debit Card. You can also use UPI to buy Packs and Picks on our website
Wed, 1 Mar, 2023 at 10:20 AM
What is the payment method for purchasing Digital Player Cards/Packs?
Digital Player Cards/Packs can be purchased using a credit/debit card and UPI.
Thu, 1 Dec, 2022 at 6:43 PM
What is a custodial wallet?
A custodial wallet is one that is handled by another party unless you transfer the Digital Player Cards to your other personal wallets.  As of now, Rari...
Thu, 1 Dec, 2022 at 6:44 PM
Which marketplace can we use to sell or buy Digital Player Cards?
We have our own marketplace to begin with, (Rario Marketplace). We will gradually collaborate with other platforms, such as Open sea. A plan for integration...
Wed, 1 Mar, 2023 at 10:21 AM
"It is possible to purchase your Digital Player Cards unique collection." And how much does it cost?
"Unique is not yet for sale but it will be soon. It will be auctioned, so the price will be set by the market; we anticipate upwards of $5,000 per piec...
Thu, 1 Dec, 2022 at 6:45 PM