What is a Pack?
The moments & player cards come in ‘Packs’ — which is a collection of two or more moments or cards, curated according to a theme. Examples of themes inc...
Wed, 11 Aug, 2021 at 7:18 PM
What do Moment Tiers & Serial Numbers signify?
The Rario Moment Cards are categorized in tiers based on how special the moment is; which decides its rarity and circulation. The tiers, in ascending order ...
Wed, 11 Aug, 2021 at 7:18 PM
How do we purchase Packs?
The packs can either be pre-booked at a pre-determined date or purchased on the Drop date itself, depending on what kind of Drop it is.  This informatio...
Wed, 22 Jun, 2022 at 1:49 PM
What types of packs are available?
The packs are divided into four tiers based on the rarity of the moments they contain: Silver, Gold, Black, and Unique. There are three main types of Pa...
Fri, 24 Sep, 2021 at 4:23 PM
Can I access the pack before it’s released?
Unfortunately, packs cannot be accessible before their release; instead, they can only be accessed when a transaction (purchase) has been completed successf...
Wed, 11 Aug, 2021 at 7:19 PM
What happens if we place a preorder?
Once a preorder request is submitted, the pack will be reserved and added to the user's account, ready to open on the reveal date, which is normally 15...
Wed, 11 Aug, 2021 at 9:53 PM
What happens if an error occurs during the purchase of the pack?
Please contact our support team at if an error arises during the purchasing of the pack.
Wed, 11 Aug, 2021 at 7:30 PM
I'm unable to open the package I bought.
Once the transaction has been completed, the dates on which the pack will be revealed are displayed on the pack. The user can open the pack after the reveal...
Wed, 22 Jun, 2022 at 1:53 PM
What platform can we use to sell and buy the packs?
We shall have our marketplace to begin with, (Rario Marketplace). We will gradually collaborate with other platforms, such as Open sea. A plan for integrati...
Fri, 3 Sep, 2021 at 2:36 PM
Is it feasible to have the same moment in two packs at the same time?
While getting the same moments in two packets is unlikely, it is not impossible.   For example, if there are 30 Silver moments in all, with a very slim cha...
Wed, 22 Jun, 2022 at 1:54 PM